Serve hearing-care clients in Victoria as a Customer Care Representative using solid communication and customer service skills. Work Monday through Friday in a retail clinic.

Connect Hearing Canada seeks a Customer Care Representative reporting to the Regional Clinic Manager. The role supports Hearing Care Professionals through appointment scheduling, file organization, account management, and client relationship building. You will also provide service in person, by phone, and by email.

Key Responsibilities:

- Provide exceptional customer service across in-person, phone, and email channels
- Schedule appointments for the clinic’s Hearing Care Professionals
- Organize files and maintain accurate clinic records
- Manage client accounts and build lasting relationships
- Assist with device cleanings and minor in-clinic repairs

Requirements:

- Strong communication and customer service skills
- Experience or interest in reconciling accounts receivable
- Availability to travel to other clinics
- Willingness to learn and grow knowledge
- Commitment to helping others

Bring customer care, account management, and communication skills to Connect Hearing’s Victoria clinic while supporting clients’ hearing journeys.

📌 Customer Care Representative Victoria Clinic
🏢 Sonova
📍 Victoria