Use English and Mandarin or Cantonese in a hybrid Mississauga Banking Advisor role supporting customers through everyday banking questions.

A leading Big 5 Canadian Bank is hiring Bilingual Customer Service Advisors for a contract position. You will provide banking support while building financial services experience through customer-focused interactions. Previous experience may come from call centres, customer service, retail, hospitality, or banking.

Key Responsibilities:

- Handle approximately 40 to 60 inbound calls daily
- Answer account and everyday banking inquiries
- Support online and mobile banking access
- Resolve password, credit card, and transaction questions
- Open accounts and navigate digital banking tools

Requirements:

- Fluency in English and Mandarin or Cantonese
- Minimum six months of customer service experience
- Comfort handling high volumes of customer interactions
- Availability for adaptable shifts, including weekends
- Ability to work hybrid, one day weekly in office

Bring bilingual communication, customer service, and digital banking support skills to this Mississauga Banking Advisor contract.

📌 Bilingual Banking Customer Service Advisor (Mississauga)
🏢 TEKsystems
📍 Mississauga