Serve high-touch Group Advantages clients at Sun Life through client service, plan education, and business development support in a hybrid organization.
Sun Life seeks an experienced Service Specialist for SunSolutions and National Accounts within Group Benefits, Business Development. You will service an assigned block of business while supporting new-business acquisition and installation. The work combines client relationships, benefit products, plan administration, and implementation activities.
Key Responsibilities:
- Arrange client service calls and promote Group Benefits products
- Deliver plan member education sessions and benefit fairs
- Train Plan Administrators and Advisors on E-Services
- Support new-business implementation and gather installation data
- Manage plan design revisions, target dates, and client communication
Requirements:
- Minimum three years of Group Benefits experience
- Three to five years in a service-related role
- Post-secondary education and excellent communication skills
- Strong analytical, organizational, and problem-solving abilities
- Valid driver's license and willingness to travel
Bring Group Benefits knowledge, client empathy, and service expertise to Sun Life's business development clients and teams.
📌 Group Benefits Service Specialist (Toronto)
🏢 SunLife
📍 Toronto
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