Accurate patient histories and empathetic communication define this hybrid Medical Records Intake Specialist role, with two weekly days in Toronto. Support physicians through non clinical healthcare operations.

You will speak directly with patients, collect injury and medical histories, and organize information for physician review. The work uses structured templates, internal systems, defined workflows, and training. This position offers exposure to healthcare operations while maintaining patient confidentiality under HIPAA requirements.

Key Responsibilities:

- Conduct outbound calls collecting detailed patient injury histories
- Document information accurately using templates and internal systems
- Review medical records for completeness and consistency




- Standardize information to meet documentation standards
- Partner with operations to improve quality

Requirements:

- Enjoy focused, detail oriented precision work
- Communicate thoughtfully during extended patient conversations
- Remain calm, empathetic, and skilled during sensitive discussions
- Manage time independently and follow workflows consistently
- Interest in healthcare, medicine, or operations

Apply patient communication, documentation accuracy, and organized record review to support physicians in this Toronto healthcare role.

📌 Medical Records Intake Specialist (Toronto)
🏢 Indigo
📍 Toronto