Lead retail customer service at Your Independent Grocer while guiding colleagues, protecting standards, and supporting departmental sales results. Work evenings, weekends, and holidays as required.

As a Department Manager, you will immediately influence customer satisfaction and sales. Your work will center on anticipating customer needs, building loyalty, coaching colleagues, and maintaining merchandising and operational standards. Previous retail or food services management experience is required.

Key Responsibilities:

- Anticipate customer needs and put them first
- Lead, coach, and motivate colleagues toward success
- Foster colleague growth through supportive relationships
- Maintain merchandising and operational standards
- Manage departmental sales results and financial objectives

Requirements:

- Exceptional customer service and loyalty-building skills
- Previous management experience in retail or food services
- Prior department-specific experience preferred
- Ability to develop relationships and engage colleagues
- Availability for evenings, weekends, and holidays

Bring retail leadership, customer loyalty, and sales accountability to Your Independent Grocer as a Department Manager.

📌 Retail Department Manager Customer Service (Yellowknife)
🏢 Loblaw
📍 Yellowknife