06 Nov
|
FVRL (Fraser Valley Regional Library)
|
Delta
06 Nov
FVRL (Fraser Valley Regional Library)
Delta
Support patrons at Ladner Pioneer Library with customer service and digital systems skills in a temporary, 22-hour weekly assignment. Work scheduled Sunday, Monday, Thursday, and Friday shifts.
As a Customer Services Assistant 1, you will provide exceptional customer service under library supervisors’ direction. The position supports productive library operations through problem-solving, communication, computer use, and automated library systems. A broad interest in genres and authors is valuable.
Key Responsibilities:
- Provide exceptional customer service to library patrons
- Interpret customer needs and offer solutions or alternatives
- Use email, word processing, and database searching
- Operate automated library systems and related digital devices
- Perform basic software and hardware troubleshooting
Requirements:
- Demonstrated customer service proficiency
- Strong problem-solving and interpersonal communication skills
- Ability to work independently and within a team
- Accurate keyboarding speed of 30 words per minute
- Required library courses and criminal record check
Bring accurate customer service, library technology, and problem-solving skills to Ladner Pioneer Library’s customer services team.
📌 Library Customer Services Assistant (Delta)
🏢 FVRL (Fraser Valley Regional Library)
📍 Delta