Supportive housing leadership and crisis response define this in-person Assistant Manager role at Interchange in Chilliwack, BC. Work Tuesday through Saturday, 8:00 AM–4:00 PM.
Ruth & Naomi's Mission seeks an Assistant Manager to help oversee daily site operations. You will guide frontline staff, support residents facing complex barriers, and collaborate with the Social Housing Manager. The work advances safe service delivery, housing stability, and respectful support.
Key Responsibilities:
- Oversee daily operations at the Interchange supportive housing site
- Coach frontline staff and support scheduling, onboarding, and training
- Respond to conflicts and crises while supporting accountability
- Manage occupancy, intakes, and move-in or move-out processes
- Maintain documentation,
incident reports, and BC Housing compliance
Requirements:
- Two to three years in supportive housing, shelters, or social services
- Social Services or Human Services diploma or degree preferred
- Experience supporting homelessness, addiction, mental health, and complex barriers
- Solid leadership, communication, de-escalation, and conflict-resolution skills
- Knowledge of trauma-informed care and harm reduction principles
Bring compassionate leadership, crisis response, and housing-support experience to strengthen stability at Interchange in Chilliwack.