Indigenous Outreach Program Temporary Full Time More Than 6 Months Lead Hand Edmonton, AB, CA

2 days ago Requisition ID: 1563

Salary Range: $26.94 To $28.02 Hourly

REPORTS TO: Program Manager

HOURS:7:00 AM - 3:30 PM. Some evening and weekend work as needed.

LENGTH OF CONTRACT:1 year, with the possibility of extension

“Despite excellent challenges we believe unhealthy cycles can be broken, new opportunities created and, through healing, health restored.”

Reporting to the Outreach Services Manager, the Indigenous Led Outreach Team Lead will work directly in the community with the Indigenous Led Outreach team and provide support and supervision to the team. This program is in partnership with Montana First Nation. The program is part of the City of Edmonton’s Encampment Response Team and is a coordinated response between various stakeholders, professionals and organizations involved in responding to individuals residing in encampments.

Indigenous Led Outreach is a program directly supporting Indigenous individuals who are houseless and residing in encampments throughout the entirety of Edmonton with a specific focus given to individuals camping in the river valley and more hidden locations who are not connected to services. The program supports individuals towards transitioning from life on the streets to a more stable lifestyle, while increasing understanding amount stakeholders about the target population and related challenges facing this unique population. This program also aims to increase housing outcomes for individuals who are experiencing homelessness. “We stand with our clients, side by side, patiently and for as long as they want – a constant and consistent caring force”

“We stand with our clients, side by side,



patiently and for as long as they want – a constant and consistent caring force”

Position Responsibilities

- Coordinate and oversee the daily operations of the Indigenous Led Outreach team, including task delegation and follow up; directly supervise 2 staff members.
- Work with the Outreach Program Manager to maintain strong relationships with Montana First Nation.
- Work to identify and implement best practices as an Indigenous Led Outreach service.
- Provide guidance and support to staff in navigating ethical challenges in their work.
- Work with the Outreach Services Manager to develop and implement outreach strategies that align with organizational goals and community needs.
- Work in direct partnership with the Street Outreach Team Lead to coordinate the Outreach program’s day to day work.
- Work as a leadership team with the Outreach Services Manager and Street Outreach Team Lead to oversee the overall outreach service coordination.
- Contribute to the development and implementation of best practices for delivering outreach services to individuals living outdoors.
- Lead discussions promoting healthy level of coexistence, tolerance, and respect within the community.
- Promptly escalation any human resources related inquiries to the Outreach Services Manager and support in performance related issues and coaching of staff




- Provide outreach services, engaging with individuals experiencing homelessness to provide support, resources, and assistance in accessing services.
- Working in the field with the team and being actively involved in the Outreach work including carrying a caseload.
- Deliver diversion housing services to individuals experiencing homelessness
- Foster partnerships and maintain communication with community groups, citizens, businesses, stakeholders, funders, and other relevant entities involved with the served population.
- Coordinate between partners involved in the Encampment Response team, including Peace Officers, EPS, City of Edmonton, etc.
- Identify gaps in services for individuals experiencing homelessness and work towards addressing those needs.
- Possess knowledge and connections with various community supports/services such as food assistance, shelter, housing programs, employment resources, mental health services, legal aid, etc.

Administration

- Assist in the recruitment and selection process of new team members.
- Facilitate initial onboarding activities for new hires, ensuring a smooth transition into the team.
- Fulfill administrative responsibilities as assigned by the Outreach Services Manager.
- Facilitate weekly team meetings and provide debriefs and monthly supervisions.
- Facilitate training sessions for team members to enhance their skills and knowledge.
- Ensure adequate communication with the Outreach Services Manager regarding team activities and challenges.
- Assist in data collection and creating reports as required by program.
- All other duties as outlined by program manager.
- All staff

📌 Team Lead, Indigenous Led Outreach (Edmonton)
🏢 Boyle Street
📍 Edmonton