Design user-centred digital services in Ontario delivery phases using user research, prototyping, and responsive design practices.

This User Experience Designer follows the Ontario Digital Service Design playbook across Discovery, Alpha, Beta, and Live. The work includes understanding user and business needs, testing hypotheses, building an MVP, and supporting continuous improvement. Agile Scrum ceremonies and accessibility testing are central to delivery.

Key Responsibilities:

- Facilitate discovery workshops and user research activities
- Create personas, storyboards, service blueprints, and problem statements
- Produce and validate clickable prototypes through usability testing
- Create and validate user stories for development iterations




- Monitor analytics, accessibility, usability, and user behaviour patterns

Requirements:

- Extensive UX design best-practice experience
- Deep understanding of mobile-first and responsive design
- Three-plus years participating in complex projects
- Experience with user-centred design and Agile Scrum methodologies
- Expertise with Figma, Sketch, InVision, Axure, or related tools

Apply UX research, responsive design, prototyping, and Scrum practices across the Ontario service design lifecycle.

📌 User Experience Designer Ontario (Toronto)
🏢 HRbrain
📍 Toronto