Front Office application support at Synechron requires SQL expertise and Linux troubleshooting for business-critical financial platforms. Support Mississauga operations across production environments.

This experienced Application Support Analyst provides hands-on L1/L2 support for deal capture, trade booking, lifecycle processing, and portfolio credit analytics. The position focuses on incident triage, data investigation, operational stability, and timely service restoration. You will coordinate with engineering, infrastructure, upstream, and downstream teams while following ITIL processes and SLAs.

Key Responsibilities:

- Support Front Office platforms across deal capture and trade booking
- Triage incidents, assess impact, and escalate with diagnostics
- Investigate data issues using SQL reconciliation and break analysis




- Troubleshoot Linux logs, jobs, and processes
- Manage ServiceNow incidents, requests, changes, and documentation

Requirements:

- Application production support experience in financial services
- Front Office or capital markets workflow knowledge
- Experience providing L1/L2 business-critical application support
- Knowledge of ITIL Incident, Problem, Change, and Request Management
- Hands-on ServiceNow, SQL, and Linux or Unix experience

Apply Front Office support, SQL investigation, Linux troubleshooting, and ITIL expertise to Synechron’s financial technology platforms.

📌 Front Office Application Support Analyst (Mississauga)
🏢 Synechron Technologies_INDIA Company
📍 Mississauga