Coordinate railroad crews for CPKC using dispatch communication, operational judgment, and crew management systems. This position requires shift and weekend work.

As a Crew Dispatcher, you will assign Train and Engine employees while supporting timely, cost-effective crew deployment. You will interpret collective agreements, enter information into operational applications, and monitor hours, duty, and rest requirements. The role supports Operations Centre priorities and employee inquiries.

Key Responsibilities:

- Communicate assignments to Train and Engine employees
- Interpret applicable Train and Engine collective agreements
- Enter data into CMA, Nexus, Auto Crew Caller, and Microsoft Office
- Monitor maximum-hour clocks and mandatory rest rules




- Maintain Crew Management Application records and answer inquiries

Requirements:

- High school diploma or general equivalency
- Dispatcher or call center experience considered an asset
- Ability to make decisions under stressful situations
- Ability to work independently and within a team
- Flexibility for changing schedules, shifts, and weekends

Support protected CPKC operations through crew dispatching, application accuracy, agreement interpretation, and responsive employee communication.

📌 Railroad Crew Dispatcher Operations (Calgary)
🏢 For our U.S. applicants, CPKC
📍 Calgary