Customer service and product knowledge define this Retail Sales Associate role, focused on guiding shoppers and creating positive brand experiences in-store.

Working under the Retail Experience Lead, the Retail Sales Associate greets customers, generates sales, and advises on merchandise care. The position supports specialized products, accessories, merchandising, promotions, and displays. It also requires accurate transactions, inventory, procedures, and strong product knowledge.

Key Responsibilities:

- Greet customers and guide them through store items
- Provide customer service and build lasting relationships
- Generate sales and suggest new services
- Advise customers about products, accessories, and merchandise care
- Support merchandising, promotions, displays, and store maintenance

Requirements:

- Retail sales or retail industry experience preferred
- High school diploma or GED required
- Provincial Cannabis Certification
- Clear criminal record
- Solid communication and customer service skills

Bring product knowledge, accurate transactions, and relationship-building skills to a customer-focused Retail Sales Associate position.

📌 Retail Sales Customer Experience Associate (Toronto)
🏢 Fire & Flower
📍 Toronto