Lead funeral home operations at L.G. Wallace Funeral Home in Hamilton, Ontario, using customer service and funeral direction expertise. This is full time, permanent work.

As Assistant Funeral Home Manager, you will oversee services and operations under Company guidelines and standards. The position combines staff recruitment, training, budgeting, business development, and funeral service support. You will also help maintain facility and vehicle standards while contributing to meaningful experiences for families.

Key Responsibilities:

- Oversee day-to-day funeral home operations and customer service
- Develop annual forecasts, market plans, and financial objectives
- Recruit, train, manage performance, and evaluate funeral home staff
- Communicate legal and ethical requirements to staff




- Perform decedent embalming and preparation when required

Requirements:

- Funeral Director’s license and five years’ licensed experience
- Business development, sales, and customer success experience
- Knowledge of funeral home procedures and business practices
- Community participation and outreach supporting business cultivation
- Ability to meet sales and regulatory compliance requirements

Apply funeral leadership, operational oversight, and compassionate customer service at Arbor Memorial’s L.G. Wallace Funeral Home.

📌 Assistant Funeral Home Operations Manager (Canada)
🏢 Arbor Memorial
📍 Canada