Credit collections and customer communication define this Credit Representative position at McDougall Energy, supporting account accuracy and customer retention.

Reporting to the Credit Manager, the Credit Representative handles collections across assigned customer accounts. The work involves reviewing receivables, investigating past-due balances, completing risk analysis, and resolving inquiries. Solid organization, communication, negotiation, and analytical skills support timely decisions and first-call resolution targets.

Key Responsibilities:

- Monitor accounts for compliance with credit policies
- Review aging lists and credit warning reports
- Investigate past-due accounts, budgets, and non-sufficient funds
- Complete risk analysis for past-due customers
- Resolve inquiries and manage incoming calls

Requirements:

- Ideally three years in credit or accounts receivable
- Strong time management and organizational skills
- Accuracy handling large volumes of data
- Communication and negotiation skills for sensitive discussions
- Intermediate Microsoft Office and Excel proficiency

Apply credit analysis, collections expertise, and customer communication skills while supporting McDougall Energy’s account relationships.

📌 Credit Collections Representative (Sault Ste. Marie)
🏢 McDougall Energy
📍 Sault Ste. Marie