Automotive customer service and repair coordination define this Service Advisor role at a Canadian Tire Automotive Service Centre. Communicate with customers and technicians daily.

The Service Advisor manages customer needs and expectations around vehicle maintenance and repairs. You will offer knowledgeable advice, identify concerns, prepare work orders, and coordinate appointments. Strong communication, computer skills, and automotive mechanic knowledge support this customer-facing position.

Key Responsibilities:

- Greet, assist, and thank customers by phone and in person
- Identify vehicle repair and maintenance concerns through active listening
- Prepare work orders and review estimated costs with customers




- Schedule service appointments and manage vehicle readiness expectations
- Liaise between customers and Service Centre employees

Requirements:

- Knowledge of automotive mechanics
- Robust communication, interpersonal, and computer skills
- Ability to work days, evenings, weekends, and holidays
- Valid driver's licence for the province of employment
- Ability to handle physical demands involving standing, lifting, and reaching

Use automotive knowledge, customer communication, and service coordination skills to support Canadian Tire customers and Service Centre employees.

📌 Automotive Service Advisor (Drayton Valley)
🏢 Canadian Tire Corporation
📍 Drayton Valley