MANAGER HOUSING AND RENT SUPPLEMENT ADMINISTRATION

Toronto Mental Health and Justice Supportive Housing Program

One (1) Non-Unionized, Contract Full-Time Position until January 2028

Monday-Friday 9:00am-5:00pm

Existing Vacancy

Compensation: $43.43/hour

About Cota

Cota is an accredited not-for-profit organization that has been providing community-based support to people living with mental health and cognitive challenges for over 50 years. At present, our wide array of services delivers much needed support to over 4000 people/year who live with mental health challenges, psychogeriatric mental health conditions, acquired brain injuries, developmental disabilities, dual diagnoses and/or the experience of homelessness. These services include, but are not limited to, case management, supportive housing and adult day program services. A full listing of our services can be viewed on our website at https://cotainspires.ca/

Cota is presently seeking a dynamic and innovative individual to join our amazing team in the capacity of the role outlined within this posting. Followed by our mission to support individuals with mental health and cognitive challenges to live well within their communities, we strive toward a vision of a supportive, inclusive society where everyone has the opportunity to thrive. If you feel you have the skills and qualifications to perform the duties of this role while consistently exemplifying Cota's values Hope, Respect, Dedication, Equity, Accountability, Collaboration and Innovation, we would love to hear from you.

Role Overview

The Manager, Housing and Rent Supplement Administration, is accountable for providing leadership in the development and delivery of high-quality supportive housing services,



Cota's housing coordination functions and in supporting the integrity and accurate administration of Cota's rent supplements.

This position maintains a portfolio of services and responsibilities that may include, but may not be limited to:

- A Supportive Housing Program or Programs
- Cota's Housing Coordinators and their related responsibilities, and
- Cota's Arcori rent supplement administration system

About The Team

The Manager, Housing and Rent Supplement Administration, supports and oversees the Toronto Mental Health and Justice Supportive Housing Program (Toronto MHJ) and the Housing Coordinator team.

The Toronto MHJ Program provides clinical support and rent subsidy supports to individuals enrolled in the program. The team includes Supportive Housing Workers and a Housing Coordinator who use a Housing First approach to support individuals who are homeless, living with mental health challenges and with justice involvement or at risk of justice involvement in downtown Toronto.

The Housing Coordinator team provides administrative and operational support across Cota's supportive housing portfolio, acting as a liaison between landlords and internal teams to support individuals to successfully maintain their housing.

Primary Responsibilities





- Provides leadership to and oversight of assigned supportive housing program or programs and the Service Providers assigned to that team or team
- Accountable for providing leadership direction and operational oversight and guidance to the Housing Coordinators and their respective duties
- Contribute to the development and roll out of Housing Coordination/Administration Protocols and Workflows. Train existing and new Supportive Housing Workers and Housing Coordinators regarding the same
- Assist the Director, Housing and Scarborough Services in overseeing the data integrity within the Arcori system to ensure finance and applicable managers have access to accurate and timely information regarding rent payments/arrears/rent increases, etc.
- Assist the Director, Housing and Scarborough Services in the development of Cota's annual rent supplement budget submission and reporting to the Ministry of Health (MOH).
- Provide advice and support to Housing Coordinators re: Residential Tenancies Act (RTA) matters and seek support from the Director, Housing and Scarborough Services, when necessary
- Collaborating with the Director, Housing and Scarborough Services, and/or other members of the leadership team in relation to leading Program Development/Quality Improvement activities within the organization
- Ensuring clients have access to wrap around support and protected and affordable housing following the Housing First principles, and the program provides a range of supports designed to help clients to live successfully in the community
- Work with the Director, Housing and Scarborough Services on developing monitoring processes to ensure the correct administration of the rent supplement program
- Back-up for the Director, Housing and Sca

📌 Manager, Housing and Rent Supplement Administration (Toronto)
🏢 Cota
📍 Toronto