Business Development Representative Toronto

Our mission is to build the next-gen CRM. As a BDR your main objective is to be the first spark for our future customers, turning cold curiosity into momentum from first hello to discovery call.

Planhat OS is a model-agnostic AI operating system where people and agents work together across the entire customer lifecycle. At its heart is Pi, the world’s first multiplayer customer agent. Think Salesforce, Slack and Claude all in one and Google Cloud has stated that Planhat has built the first next-generation CRM.

We're 250+ people, profitable, and growing fast. The world’s biggest logos run on Planhat because Salesforce and ServiceNow can't deliver fast enough.

More specifically, the people who do this well bring:

Curiosity: Always learning, and learning quickly, whether it's about new prospects, our product, technology, client success, or the sales process. Open to feedback and thriving on it.

Perceptive and focused: Alert to what people say, with a knack for asking the right questions and listening intently. Extraordinary communication, presentation, and interpersonal skills.

Results driven: Setting clear goals and achieving them. Self-motivated to succeed, and to succeed in the right way. Creating relationships and deals that last.

Our existing team come from diverse backgrounds, but a few things tie us together:

A proven track record of at least 12 months in B2B sales, SDR, BDR, or talent acquisition

A strong academic background, usually with standout extracurricular achievements such as competitive sports

A desire to take on a bigger challenge and a no excuses mindset

Trajectory

You will have responsibility from the get-go, and an accelerated career path awaits. Within Planhat,



we're the engine room that drives growth. For our prospective customers, we're the front-of-house and the all important first introduction to the company. The BDR team are comfortable blending long-term thinking and short-term pragmatism, whether:

Identifying prospects and conducting outreach through calls, emails, and LinkedIn

Building strong relationships with Customer Success leaders across our key markets

Qualifying, then prioritizing the needs and aspirations of executives across different industries, seniority levels, and company sizes

Laying the groundwork for customer discovery calls for Account Executives with prospects across SMB, Midmarket, and Enterprise

From there the path accelerates. You progress toward more senior roles and greater responsibility, with a transparent route toward becoming an Account Executive. You build entrepreneurial skills at the forefront of a growing business rather than reading about it, take on leadership opportunities as the team scales, and gain exposure across markets and potentially across our offices in the USA and EMEA.

Definition of Success

You have taken on real responsibility from day one and earned the trust of the team around you

You are consistently hitting and exceeding your meeting and pipeline targets





You are generating high quality qualified pipeline that converts into discovery calls and revenue for Account Executives

You are seen as a trusted partner by the AE team and by Customer Success leaders across your markets

You are turning outreach into relationships and deals that last

The Business Development team

The engine that fuels Planhat's pipeline, running disciplined high-volume outreach across channels every day and qualifying prospects on need, urgency, and fit. We build core skills in discovery, value messaging, and objection handling, and hand off well-prepared meetings to AEs with the context they need to win.

Toronto

Canada's financial centre, and among the most international cities anywhere. A close-knit hub, in person, building our presence in the market from the start.

About us

We're building the operating system for autonomous companies.

The future enterprise is autonomous. Commercial processes that today depend on human effort - servicing, retaining, expanding, selling and supporting will increasingly be automated. The companies that make this transition will pull ahead. The ones that don't won't survive.
Planhat exists to make that transition real.
We started bootstrapped. Customer-funded, built on discipline instead of venture capital. That foundation shaped everything: how we build, how we sell, how we think about the long game.
Today, Planhat is the agentic customer platform of choice for 700+ companies - powering close to 10 million commercial relationships worldwide and billions of dollars runs through our platform. Wiz, Revolut, Nasdaq, Synthesia, Workday and Dropbox run their customer revenue through Planhat every year.
The shift driving all of this: business is m

📌 Business Development Representative Toronto
🏢 Planhat
📍 Toronto