Desjardins Member Experience Advisor (St-Lin--Laurentides)

Desjardins Member Experience Advisor (St-Lin--Laurentides)

06 Nov
|
Relevance
|
St-Lin--Laurentides

06 Nov

Relevance

St-Lin--Laurentides

Serve Desjardins members and clients on site, using customer focus and technology skills to support satisfying banking experiences.

This temporary 11-month, on-call position is full time on site. As an advisory agent, you support banking transactions, promote Desjardins products and services, and provide personalized solutions. You also help members use digital channels and refer specialized needs to colleagues.

Key Responsibilities:

- Welcome members and clients while addressing their needs
- Advise on banking transactions, products, services, and channels
- Explain technological tools and applications for self-service transactions
- Support fraud or irregularity cases through appropriate referrals
- Follow compliance, security, and risk management rules

Requirements:

- High school diploma in a related field
- Minimum two years of relevant experience
- Knowledge of French is required
- Effective communication and customer focus
- Technology savvy and adaptable approach

Bring member service, digital guidance, and banking transaction support to Desjardins as an advisory agent.

📌 Desjardins Member Experience Advisor (St-Lin--Laurentides)
🏢 Relevance
📍 St-Lin--Laurentides

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