Duty Manager (Brandon)

Duty Manager (Brandon)

06 Nov
|
LHR Holding Limited (t/as TJ Hughes)
|
Brandon

06 Nov

LHR Holding Limited (t/as TJ Hughes)

Brandon

TJ Hughes is currently recruiting for Full Time/Part Time Duty Managers to join the management team based at our new store opening in Brandon IP27.

Full time and Part Time Duty Manager roles are available, between 24 hours and up to 38 hours.

The Role

As a Duty Manager your role is to lead and manage the sales/trading of your key sales floors, driving the sales potential and delivering exceptional merchandise, housekeeping and customer service. You will also lead the whole store in the absence of the Store Manager.

Responsibilities

- Deliver exceptional results for the store in order to meet/exceed targets by utilising all available commercial information and taking appropriate action.
- Ensure that Retail Assistants are recruited in line with Company policy and legislation.
- Support the induction and ongoing development of the sales floor team, and through leadership and coaching continually increase levels of performance.
- Ensure that Retail Assistants give the highest levels of customer service possible.
- Ensure product is merchandised according to brand guidelines and in line with promotional activity & stock availability in order to maximise sales and operating standards.
- Manage and control high standards of health & safety and security within the sales/trading areas of the store.




- Ensure visual merchandising and ticketing standards are compliant with Company guidelines/policy at all times.
- Undertake duty management responsibilities in the absence of the Store Manager.
- Work experience as a duty manager preferably gained within a rapid-paced retail environment
- Effective leadership and the ability to motive others
- Customer service experience/customer focus
- Commercial awareness
- The ability to multi task and work under pressure
- The ability to plan and prioritise workloads and delegate accordingly
- Excellent written and verbal communication
- Competent IT skills

Perks and Benefits Generous annual leave, plus public holidays based on location. Extra annual leave for your birthday or an alternative celebration day. Access to an Employee Assistance Programme (EAP) Pension plan with contributions from Mauve Group (where applicable). Opportunities for professional growth via Mauve Academy – our learning portal. Annual training allowance for career development. Hybrid working setting, with home setup allowance (where applicable). Optical benefits (£155/€180 toward eye tests, glasses, and lenses). Exciting opportunities, including domestic/international travel, team meet-ups, and company-wide events.

📌 Duty Manager (Brandon)
🏢 LHR Holding Limited (t/as TJ Hughes)
📍 Brandon

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