Use Cantonese or Mandarin and English to support insurance customers remotely while managing policy service requests with precision and confidence.
Savvital seeks a Bilingual Insurance Customer Service Representative for an international insurance client. You will handle customer calls, policy changes, insurance quotes, and carrier communication. The role suits professionals with customer service, call center, client support, or administrative experience.
Key Responsibilities:
- Handle incoming calls and routine insurance inquiries
- Process vehicle, driver, and customer information changes
- Assist with quotes and policy applications
- Coordinate policy matters with insurance carriers
- Maintain records and complete customer follow-ups
Requirements:
- Fluent spoken Cantonese or Mandarin; Cantonese preferred
- Skilled English communication for carriers and correspondence
- Confident phone etiquette and customer conversations
- Strong accuracy managing records and policy information
- Availability for the full Pacific Time schedule
Bring bilingual communication, customer support, and policy servicing strengths to Savvital's insurance client while maintaining accurate service.