EVENTS COORDINATOR (BAND LEVEL 8)

Ancillary Operations, Conference and Event Services

November 3, 2026

(Contractual Position to November 15, 2028)

The University will consider applications from qualified permanent staff who may be interested in a secondment, subject to departmental approval.

DUTIES

Responsibilities

- Respond to client inquiries and requests for venue rentals and event services at SJC within the standards and expectations of, and in keeping with, each venue's mandate, policies, and procedures.
- Work together with clients to develop a venue or event plan that complements the overall vision of the client.
- Prepare pre-event venue and event estimates, quotes, and agreements, utilizing unit procedures and tools, with a focus on setting transparent client expectations and offering client value and satisfaction.
- Ensure the delivery of venue and event services and amenities, including set-up/tear-down, opening/closing venues, client greetings, and service coordination and provision.
- Coordinate with third-party vendors or service providers as required, including procurement, sending/receiving, handling, and storage
- Deliver on post-event requirements, including invoicing, feedback, and future service opportunities in an effort to optimize business and develop repeat client relationships.
- Take a lead role in the management and coordination of select conference clients to plan and execute a conference as the "Conference Planner."
- Take a lead role or provide support in the hosting, delivery, and moderation of online client meetings or events via Teams or any other online platforms such as Webex or Zoom.
- Utilize unit venue and client relationship management (CRM) software to build and maintain client profiles and event details.




- Operate within established industry standards; university standards, policies and procedures; and service excellence protocols.
- Support the evolution and optimization of the unit's conference and services business through research, idea sharing, policy and procedure development, and document preparation.
- May be involved in the development and execution of sales and/or business development initiatives.
- Contribute to the overall operations of Ancillary Operations, Conference and Event Services by providing assistance, as requested, in functional areas of guest accommodations, marketing and communications, building management, and strategic projects in public engagement.
- Perform other duties as required to assist colleagues, create value for clients, and ensure the effective operation of the Ancillary Operations, Conference and Event Services.

Conference and Event Services is an evening and weekend operation, and this position may require occasional work outside of normal Monday to Friday, 8:30 a.m.- 5:30 p.m. working hours, in order to plan or deliver scheduled client events.

Qualifications

Professional experience (1-3 years) in conference or event planning, coordination, and execution or a related field; graduation with a post-secondary degree or diploma in business, marketing, communications, event management,



tourism and hospitality, or a related discipline is required; or an equivalent combination of experience and training may be considered. Experience in event coordination, client interaction and experience management, and the development of estimates and quotes is essential; as is proficiency in Microsoft Office software. The ideal candidate must have strong organizational, time management, communication, problem-solving, and project management skills, and will be expected to work effectively in both supervisory and collaborative capacities. Demonstrated experience working with budgeting, online event or meeting hosting platforms (e.g. Webex and/or MS Teams), website design or development, social media in a business setting, e-commerce, and web-based or advanced conference and event software and technologies would all be considered assets. A working knowledge of Memorial University policies and procedures, as well as experience working in a post-secondary conference or event environment, is preferred.

SALARY

$64,361 - $87,763 per annum (Management and Professional)

CLOSING DATE

November 18, 2026 by 5:00 p.m. NST

Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women; 2SLGBTQIA+ people; persons whose gender identity or gender expression is nonbinary or otherwise not cisgender; Indigenous peoples; racialized people; Black persons; and persons with disabilities. Memorial is committed to providing an inclusive learning and work environment.

If there is anything we can do to ensure your full participation during the application process, please contact

📌 EVENTS COORDINATOR (St. John's)
🏢 Memorial University, Newfoundland and Labrador
📍 St. John's