Customer service and digital banking skills meet at Scotiabank in Barrie, Ontario, where you support customers throughout their banking journeys. Flexible scheduling is available.
As a Customer Experience Associate, you become the face of Scotiabank’s Canadian Banking Branch network. You build relationships, discover needs, process transactions, and explain concepts simply. You also introduce customers to mobile banking applications and self-service options.
Key Responsibilities:
- Discover customer needs through proactive listening
- Process day-to-day banking transactions
- Identify and fulfill simple sales opportunities
- Introduce mobile banking applications and digital options
- Resolve customer needs with exceptional service
Requirements:
- Proven customer service skills through work or community involvement
- Solid technical skills supporting digital banking promotion
- Comfort with simple sales situations
- Flexible schedule availability
- Professional, friendly, and efficient approach
Use customer service, technical expertise, and relationship-building skills to help Scotiabank customers achieve their financial goals in Barrie.