Inside sales and customer care drive this Graybar Canada position in Sudbury, Ontario. Use communication, troubleshooting, and product knowledge daily.
The Customer Service Representative supports Graybar solutions while pursuing customer satisfaction, corporate objectives, and revenue goals. You will manage customer requests, assist Account Managers, and develop technical knowledge. The position suits candidates with Grade 12 education, related sales experience, or technical education.
Key Responsibilities:
- Handle incoming and outgoing calls professionally
- Solicit orders from existing customers
- Coordinate order entry, pricing, billing, and claims
- Provide technical support to customers and end users
- Resolve after-sale problems and warranty situations
Requirements:
- Minimum Grade 12 education
- One to three years related sales experience considered an asset
- Robust customer service and troubleshooting skills
- Excellent communication and organizational skills
- Microsoft Office proficiency including Outlook, Excel, Word, and PowerPoint
Bring customer service, inside sales, technical support, and relationship-building skills to Graybar Canada in Sudbury.