Lead Indigo’s specialty retail execution through customer experience, sales leadership, and systems thinking across store operations. This General Manager role offers a flexible schedule, including evenings, weekends, and holidays.

The General Manager translates Indigo’s strategic priorities into locally relevant store execution. You will strengthen customer connection, brand affinity, sales, loyalty, and profitability through visual merchandising, product flow, scheduling, and talent development. The role leads leaders and high-performing teams while embedding Indigo’s customer-first culture.

Key Responsibilities:

- Translate strategic priorities into focused store-level execution and measurable results
- Coach customer service behaviours through Sales Generation Leadership practices
- Build community connection through localization, events, and social media




- Optimize scheduling, productivity, product flow, and operational efficiency
- Recruit, develop, retain, and succession-plan store leadership talent

Requirements:

- Six-plus years progressive leadership experience in specialty retail or multi-unit environments
- Experience leading leaders and managing high-performing teams
- Solid business acumen, systems thinking, communication, and problem-solving skills
- Ability to interpret reports and use technology-enabled insights
- Ability to lift items up to 40 pounds safely

Bring customer-first leadership, data-driven execution, and retail operations expertise to Indigo’s store performance and community connection.

📌 Indigo Specialty Retail General Manager (Red Deer)
🏢 Indigo-Books-
📍 Red Deer