Customer order management and accurate order entry define this Customer Service Representative role at Give & Go. Support internal and external Customers professionally.
This Customer Service Representative manages manual and EDI purchase orders from entry through delivery. The work includes invoicing, transportation issues, customer relationships, and communication with Sales, Finance, Shipping, and Demand Planning. Give & Go seeks someone detail-oriented, organized, and solution-focused.
Key Responsibilities:
- Manage end-to-end manual and EDI purchase order processes
- Coordinate accurate order entry, pickup, delivery, and invoicing
- Resolve en-route customs and transportation issues
- Communicate customer requests across Planning, Production, QA,
and Shipping
- Document department processes and share knowledge with coworkers
Requirements:
- High school diploma or equivalent
- At least one year of office customer service experience
- Solid attention to detail, accuracy, and time management
- Excellent communication and problem-solving skills
- Microsoft Office knowledge, including Word, Excel, and SharePoint
Use customer service, order accuracy, and communication skills to support Give & Go’s complete customer order process.
📌 Customer Order Management Representative (Toronto)
🏢 Give and Go Prepared Foods
📍 Toronto
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