Support clients and visitors as a Client Services Assistant in Hamilton, Ontario, using reception, intake, scheduling, and administrative skills onsite.

Hamilton Urban Core Community Health Centre seeks a Client Services Assistant for its Substance Use Health program. You will serve as a first contact within a multidisciplinary health care team. The position supports community members through access, registration, appointments, records, and document systems.

Key Responsibilities:

- Welcome visitors and assess individual needs
- Schedule client, specialist, and diagnostic testing appointments
- Prepare, update, retrieve, and file charts
- Maintain databases, inventory, and document systems
- Initiate crisis response procedures when necessary

Requirements:

- Relevant education and health or community setting experience
- Advanced Microsoft Excel and Office knowledge
- Robust verbal and written communication skills
- Excellent organization, accuracy, and problem-solving abilities
- Willingness to work various shifts and extended hours

Bring organized client intake, appointment scheduling, and records support to Hamilton Urban Core’s Substance Use Health services.

📌 Client Services Assistant Substance Use Health (Canada)
🏢 Hamilton Urban Core Community Health Centre
📍 Canada