Own customer orders in Windsor with SAP ERP, Excel, and supply chain coordination for Jamieson Wellness. Support accurate, on-time retail deliveries.
As a Customer Service Representative in Supply Chain, you will manage orders from entry through final delivery. You will coordinate with sales, logistics, production planning, CPFR, warehouses, carriers, and customers. The work supports unit fill, pricing accuracy, order allocation, and OTIF performance.
Key Responsibilities:
- Process orders and review open orders daily
- Confirm stock availability and manage order allocation
- Track shipments and expedite urgent deliveries
- Resolve pricing, billing, and order exceptions
- Maintain customer profiles, pricing sheets, and SAP logs
Requirements:
- Grade 12 or equivalent qualification
- SAP ERP proficiency and advanced Microsoft Excel skills
- Excellent verbal and written communication skills
- Business, supply chain, or logistics diploma preferred
- French or Mandarin language skills are assets
Apply customer service, SAP, Excel, and supply chain coordination skills to support Jamieson Wellness orders and deliveries.