Support members and clients as a Desjardins advisory agent, using customer focus and technological expertise in a full time, on-site setting.
This temporary, on-call position centers on member and client experience. You will welcome people, listen to needs, support financial empowerment, and advise on banking transactions. You will also promote Desjardins products, services, distribution channels, and digital solutions while identifying personalized options.
Key Responsibilities:
- Explain technological tools and applications for independent transactions
- Contribute to business development through service delivery activities
- Maintain business relationships with members and clients
- Assist with fraud or irregularities and refer appropriate partners
- Follow compliance, security, and risk management rules
Requirements:
- High school diploma in a related field
- Minimum two years of relevant experience
- Other qualification and experience combinations may be considered
- Knowledge of French is required
- Effective communication and customer focus
Bring customer focus, digital guidance, and adaptable service skills to support Desjardins members and clients effectively.