Jetpack 3PL is seeking a senior customer success professional to own day-to-day support for ecommerce brands. You will build real bonds with clients, handle escalations, and drive outcomes across receiving, warehousing, fulfillment, and shipping.
The role is fully remote, with a fast-paced startup environment that rewards initiative and thoughtful problem solving. You will engage with clients via Slack, email, and video calls, ensuring explicit, actionable guidance and a focus on outcome-oriented
📌 Senior Customer Success Lead for Ecommerce Brands (Toronto)
🏢 Jetpack 3PL
📍 Toronto
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