Lead retail operations through opening, closing, staff supervision, and cash management while delivering consistently high customer service standards.

The Retail Experience Lead oversees assigned shifts and daily store operations. This position guides employees, supports cashiers, maintains product presentation, and reinforces company policies. Success requires retail sales knowledge, communication skills, troubleshooting ability, and experience with cash management.

Key Responsibilities:

- Open and close the retail store
- Activate and deactivate security alarms
- Supervise staff during assigned shifts
- Assist cashiers and manage cash procedures
- Maintain organized front of house presentation

Requirements:

- Two years of retail industry experience
- High school diploma or GED required
- Solid retail sales principles knowledge
- Experience across customer service functions
- Provincial Cannabis Certification

Apply retail operations, staff supervision, cash management, and customer service expertise as a Retail Experience Lead.

📌 Retail Operations Shift Lead (Alberta)
🏢 Fire & Flower
📍 Alberta