Deliver welcoming banking service at ATB Financial’s Manning branch while building client relationships and providing personalized financial guidance.
As a Client Service Representative, you will understand client needs, offer tailored solutions, and connect people with appropriate resources. You will introduce digital banking tools, process transactions accurately, and help maintain secure branch operations. The role is unionized and may occasionally require travel to neighbouring branches.
Key Responsibilities:
- Engage clients to understand financial needs and goals
- Provide tailored solutions and guidance
- Introduce digital banking tools and platforms
- Process transactions accurately and maintain branch asset security
- Collaborate with teams to resolve client issues
Requirements:
- Grade 12 graduation and strong numerical aptitude
- Customer service or sales experience
- Versatile, collaborative approach with passion for helping others
- Adaptability, decision-making, and problem-solving skills
- Previous banking experience preferred; personal lending familiarity an asset
Bring client service, digital banking, and financial guidance skills to ATB’s Manning branch while supporting positive client interactions.