Lead residential warranty field operations at Hopewell through customer care, construction assessment, and coordinated repairs across designated job sites.

This hands-on lead role supports Warranty technicians through direct leadership, coaching, and workload prioritization. You will inspect homeowner concerns, coordinate trades, and communicate repair plans. The role connects homeowners, trades, Construction, and Warranty teams while supporting consistent service standards.

Key Responsibilities:

- Lead daily Warranty field operations and support technicians
- Conduct inspections and assess construction deficiencies
- Coordinate repairs with trades and internal teams
- Communicate inspection findings, timelines, and completion
- Document decisions,



findings, and completed work accurately

Requirements:

- Five or more years in residential construction customer care or warranty
- Knowledge of Alberta Current Home Warranty requirements
- Experience leading, coaching, or mentoring others
- Valid driver's license and travel between communities
- Proficiency with Microsoft Office applications

Apply residential construction knowledge, field leadership, and homeowner communication skills to Hopewell's Warranty operations and repair coordination.

📌 Residential Warranty Field Lead (Calgary)
🏢 Hopewell Residential
📍 Calgary