Support SaskPower customers through account inquiries, billing concerns, outage notifications, and new service requests in a permanent full-time position.

This classification serves as a primary contact for internal and external customers. You will coordinate customer account and billing responses while communicating corporate services, rates, regulations, and policies. The work also includes payments, records, communications, and general financial functions.

Key Responsibilities:

- Provide front-line information about corporate services, rates, regulations, and policies
- Investigate inquiries, complaints, and outage notifications
- Receive payments, issue refunds, and prepare invoices
- Maintain departmental files, records, systems, and communications




- Assist with departmental training and professional development

Requirements:

- Business Administration degree, diploma, certificate, program, or equivalent
- Two years' administrative or customer service experience, or equivalent
- Experience using Microsoft Office Suite and SAP applications
- Accuracy, attention to detail, and sound decision-making ability
- Ability to work independently and cooperatively

Bring exact questioning, customer service, and business support skills to SaskPower's account and billing operations.

📌 Customer Service Business Support Specialist (Prince Albert)
🏢 SaskPower
📍 Prince Albert