Senior Analyst, Operations Risk & Controls

Manulife

Waterloo, ON Full time CA$70,500 - CA$117,500 / year

Manulife is hiring a Senior Analyst, Operations Risk & Controls to advise on operational risk, controls, and transformation governance across Canada Operations. This hybrid role is based in Waterloo, Ontario.

Responsibilities

- Lead operational risk assessments for major transformation initiatives, technology implementations, and process redesigns.
- Assess inherent and residual risks throughout project lifecycles and challenge project stakeholders.
- Identify operational, regulatory, customer, financial, and reputational risks associated with proposed changes.
- Review future-state processes, project risk registers, business requirements, process designs, testing strategies, and implementation plans.
- Assess control impacts and the adequacy of proposed controls; recommend enhancements where gaps exist.




- Participate in governance forums and provide risk opinions on implementation readiness.
- Partner with business, project, and technology teams to embed risk management requirements and meet Change Delivery Risk Management Standard expectations.

Qualifications

- At least 5 years of experience in operational risk, audit, controls, consulting, project risk, or transformation governance.
- Experience conducting risk and controls assessments for large change initiatives.
- Knowledge of operational risk management frameworks, control frameworks, and governance practices.
- Experience with business transformations, technology implementations, or process redesign is preferred.
- Archer GRC experience is an asset.

Compensation

Salary range: $70,500–$117,500 CAD per year. Eligible employees may also participate in incentive programs and benefits.

📌 Senior Analyst, Operations Risk (London)
🏢 Skillhub Solutions
📍 London