Disability Claims Administrator

Location: Montreal, QC | In office for the first 46 weeks of training, followed by hybrid (2 days on-site per week)
Language: Bilingual, strong written and spoken English and French
Salary: $48,000$52,000 annually, plus benefits
Background Check Requirement: Must be willing and able to undergo background screening for reliability clearance

About the Opportunity
Do you enjoy working with numbers, staying organized, and helping people navigate significant financial matters? We're looking for a bilingual Disability Claims Administrator to join an established organization in the insurance and financial services sector, where your attention to detail and analytical skills will help ensure individuals receive accurate and timely disability benefit payments.

In this permanent opportunity, you'll work alongside a collaborative claims management team, supporting the administration of short-term and long-term disability claims. This role is ideal for someone who enjoys structured processes, problem-solving, and balancing financial calculations with meaningful customer interactions.

What's In It for You
A competitive annual salary of $48,000$52,000, plus advantages
A flexible hybrid work arrangement following comprehensive on-site training
Opportunities to build specialized knowledge in disability insurance, claims administration, and financial processing
A supportive, team-oriented environment that values accuracy, collaboration, and professional growth

Your Responsibilities
You'll calculate and issue short-term and long-term disability benefit payments in accordance with contractual provisions and established procedures.
You'll perform benefit calculations involving inflation protection,



cost-of-living adjustments, rehabilitation earnings, partial payment periods, and overpayments.
You'll set up current claims, verify coverage, calculate initial benefits, and maintain accurate records across claims management and payment systems.
You'll process short-term disability claims and support ongoing long-term disability claims, including requesting medical updates and completing follow-ups.
You'll respond to claimant inquiries, explaining benefit calculations, payment adjustments, and related financial information clearly and professionally.
You'll maintain accurate documentation, identify missing information, resolve system discrepancies, and support the claims management team.

Skills and Qualifications
Previous experience in insurance, banking, finance, accounting, benefits administration, or claims processing is an asset.
Strong mathematical and analytical skills, with confidence performing financial calculations and processing payments accurately.
Knowledge of short-term and long-term disability insurance, basic life insurance, benefit provisions, CPP, EI, and taxable versus non-taxable income is an asset.
Intermediate Microsoft Excel skills and proficiency in Outlook and Word, with the ability to learn new claims management systems.
Excellent organizational skills, time management, and attention to detail,



with the ability to manage multiple files and deadlines.
Strong written and verbal communication skills in English and French, combined with a customer-focused and collaborative approach.
High school diploma required. Post-secondary education in a financial or related field, or equivalent experience, is preferred.

Note from the Hiring Manager
"We're looking for someone who enjoys working with numbers, is organized, and takes pride in getting the details right. You don't need to know everything about disability claims on day one, but you should be curious, comfortable learning new processes, and genuinely enjoy helping people. A positive attitude and willingness to collaborate will go a long way on our team."

Administrateur(trice) des réclamations dinvalidité

Lieu : Montréal, Québec | En présentiel pendant les 4 à 6 premières semaines de formation, puis en mode hybride (2 jours au bureau par semaine)
Langues : Bilinguisme requis, excellente maîtrise du français et de langlais, à loral comme à lécrit
Salaire : 48 000 $ à 52 000 $ par année, avec avantages sociaux
Vérification des antécédents : Être disposé(e) et admissible à se soumettre à une vérification des antécédents en vue dobtenir une cote de fiabilité

À propos de loccasion
Vous aimez travailler avec les chiffres, êtes une personne organisée et appréciez aider les autres? Nous recherchons une personne bilingue pour occuper un poste dadministrateur(trice) des réclamations dinvalidité au sein dune organisation bien établie du secteur de lassurance et des services financiers. Votre rigueur et vos compétences analytiques contribueront à assu

📌 Disability Claims Administrator (Montreal)
🏢 Altis
📍 Montreal