Use communication and negotiation skills as a Hybrid Collections Officer with Coast Capital in Surrey, British Columbia. Full time temporary work includes weekly office attendance.
This Collections Officer supports Coast Capital’s auto and equipment finance group. You will control delinquency, minimize potential losses, assess situations, and identify higher-risk or fraud accounts. The position also supports contract restructuring, repossession recommendations, and policy improvements.
Key Responsibilities:
- Review accounts daily and weekly to minimize delinquency
- Conduct courteous, persuasive telephone collection calls
- Negotiate acceptable remedies for delinquent accounts
- Document calls and correspondence in collection systems
- Issue notices and coordinate seizure documents
Requirements:
- Two to three years of collections experience
- Excellent written and verbal communication skills
- Strong negotiation and organizational abilities
- Working knowledge of Word, Excel, and Outlook
- Finance or leasing experience considered an asset
Bring sound judgment, customer conversations, and collections expertise to Coast Capital’s hybrid Surrey finance operations.