Support women and dependents through trauma-informed advocacy as a Residential Client Advocate with Mission Services of Hamilton in Hamilton, Ontario. Flexible availability is required.

This part time contract supports residents experiencing abuse and/or homelessness within the Women’s Shelter. The client-centered position provides safety planning, assessments, housing information, referrals, crisis intervention, and barrier-free services. Service follows anti-racism, anti-oppression, and intersectional feminist approaches while respecting self-determination.

Key Responsibilities:

- Conduct safety planning, risk management, assessments, and admissions
- Provide housing information, applications, referrals, and crisis intervention
- Maintain shelter safety, security, records, and confidentiality




- Develop and deliver onsite groups and activities
- Follow protocols with Hamilton Police Services and community partners

Requirements:

- Diploma in Social Service Work; Social Work degree preferred
- Minimum two years supporting vulnerable women in social services
- Understanding of gender-based violence, homelessness, addiction, and mental health
- Excellent counselling, crisis intervention, organizational, and interpersonal skills
- Availability for day, afternoon, night, and weekend shifts

Bring trauma-informed counselling, crisis intervention, and advocacy skills to support shelter residents at Mission Services of Hamilton.

📌 Residential Client Advocate Hamilton (Canada)
🏢 Mission Services of Hamilton
📍 Canada