Support older adults through mental health intake remotely from Canada, using empathy, organization, and explicit communication. Become Sailor Health’s first supportive voice.

As a full-time Care Navigator, you will guide patients and caregivers through intake with warmth and professionalism. You will coordinate support from therapist matching through confident entry into care. The work combines patient support, care coordination, and emotional guidance. Experience in healthcare, customer service, or administration is welcome but not required.

Key Responsibilities:

- Guide older adults and caregivers through intake processes
- Serve as Sailor Health’s first patient contact
- Match new patients with appropriate therapists
- Provide clear support during emotional conversations
- Coordinate patients at different process stages

Requirements:

- Empathetic, transparent, and active communication style
- Strong organization and attention to detail
- Comfort learning Google Workspace and EHR platforms
- Ability to learn HubSpot and new software quickly
- Interest in mental health and healthcare access

Bring empathy, patient coordination, and technology confidence to help older adults begin mental health care with Sailor Health.

📌 Remote Care Navigator Canada (Ottawa)
🏢 Sailor Health
📍 Ottawa