Coordinate lottery campaigns with strong organization and attention to detail across planning, documentation, timelines, and operational requirements.

The Customer Success Coordinator supports campaigns from planning through completion. You will collaborate with Lottery Delivery, Project Management, Technology, Customer Service, Call Centre, Marketing, and suppliers. The position develops toward greater campaign ownership, customer communication, and relationship management.

Key Responsibilities:

- Coordinate campaign information, tasks, deadlines, and action items
- Maintain dates in Planner and the Technology Calendar
- Prepare lottery rules, regulations, and campaign documentation
- Create guides, FAQs, checklists, and winner communications
- Coordinate prizes,



suppliers, hardware requests, and campaign completion

Requirements:

- One to three years in coordination, administration, or customer service
- Strong organization across multiple priorities and recurring deadlines
- Excellent attention to detail and accuracy
- Solid written and verbal communication skills
- Microsoft Office proficiency; Planner experience is an asset

Use campaign coordination, documentation, and communication skills to support accurate lottery delivery and developing customer relationships.

📌 Lottery Campaign Coordination Specialist (Calgary)
🏢 Stride Management
📍 Calgary