Commercial claims expertise meets hybrid working in Manchester for a Claims Handler at Howden, focused on negotiation and client service. Manage complex claims from notification through settlement.

Howden seeks an experienced commercial claims qualified for its Manchester team. You will support SMEs and larger commercial organisations across varied insurance classes. The position requires commercial policy knowledge, analytical judgment, stakeholder communication, and confident negotiation to help deliver effective claim resolutions.

Key Responsibilities:

- Manage commercial claims from notification through settlement
- Guide clients with updates and reassurance throughout claims
- Coordinate with brokers, insurers, adjusters, and legal representatives




- Assess coverage and claims information accurately
- Negotiate fair settlements aligned with policy terms

Requirements:

- Minimum 18 months’ commercial claims experience
- Commercial insurance brokerage experience
- Knowledge of policies, coverage, procedures, and regulations
- Strong analytical, communication, and negotiation skills
- GCSE Maths and English; CII or CILA advantageous

Bring commercial claims handling, client relationship, and settlement negotiation expertise to Howden’s Manchester team through hybrid working.

📌 Commercial Claims Handler Manchester
🏢 Howden
📍 Manchester