Architect Salesforce solutions for contact center business cases while coordinating development, integration, and delivery activities across teams.
This senior Salesforce developer defines business solutions and helps finalize functional and non-functional requirements. The work spans Salesforce platform development, MuleSoft integration, DocuSign, content management, and other applications. It also supports technical leadership, project progress tracking, design documentation, and end-to-end testing.
Key Responsibilities:
- Define and architect solutions for contact center business cases
- Develop and implement Salesforce platform-based solutions
- Manage Salesforce integration with MuleSoft and DocuSign
- Track project progress and define service-level agreements
- Support end-to-end testing and technical teams
Requirements:
- Experience developing Salesforce platform-based solutions
- Ability to finalize functional requirements
- Ability to finalize non-functional requirements
- Experience creating technical design documents
- Ability to support development and operations teams
Apply Salesforce architecture, integration, technical leadership, and testing expertise to deliver contact center business solutions.