Support Front Office platforms at Synechron using L1/L2 troubleshooting, SQL analysis, and financial markets workflow knowledge. This Toronto role offers versatile hybrid work.

As an Application Support Analyst, you will support deal capture, trade booking, lifecycle management, and portfolio credit analytics. Your work includes incident triage, functional troubleshooting, operational controls, and service management. You will coordinate with business, technology, engineering, and infrastructure teams to restore services promptly.

Key Responsibilities:

- Provide L1/L2 support for Front Office financial platforms
- Triage incidents, assess impact, and prioritize service restoration
- Troubleshoot trade booking and lifecycle workflow issues




- Investigate analytics breaks using SQL reconciliation and analysis
- Manage incidents, changes, releases, and stakeholder communications

Requirements:

- Experience in application, production, or technology operations support
- Understanding of Investment Banking or Capital Markets environments
- Working knowledge of trade booking and lifecycle workflows
- Experience with ServiceNow, SQL, and Linux troubleshooting
- Strong analytical, communication, and problem-solving skills

Apply financial markets knowledge, SQL, and L1/L2 support expertise to strengthen Synechron’s Front Office technology services.

📌 Financial Markets Application Support Analyst (Mississauga)
🏢 Synechron
📍 Mississauga