Lead Cintas customer service operations in Langley, BC, managing teams, customer satisfaction, sales techniques, and service performance.
As Service Manager, you will directly manage a customer-facing Service team. Responsibilities include hiring, performance management, team leadership, issue resolution, and customer-site support. You will also manage sales, profit, inventory, payroll, budgets, and operational matters.
Key Responsibilities:
- Hire and manage performance across the customer-facing Service team
- Foster a protected working environment through effective leadership
- Resolve customer-related issues and maintain satisfaction
- Train team members on effective sales techniques
- Manage goals, budgets, payroll, inventory, and operations
Requirements:
- Valid, full, unrestricted driver's license
- High School Diploma or GED required
- Bachelor's Degree or equivalent work experience preferred
- Industrial sales or customer service experience preferred
- Availability to start within two weeks after acceptance
Bring customer service leadership, performance management, and operational skills to Cintas in Langley, British Columbia.
📌 Customer Service Team Manager (Langley)
🏢 Cintas
📍 Langley
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