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You will provide robust leadership and expert guidance to staff by following the City's core values of Care, Collaboration, Courage, and Service. Under management direction, you will provide supervision, and co-ordinate and oversee daily activities of staff and contractors including preventative and demand maintenance activities, as well as the maintenance and service of life safety systems at all City facilities, management of EBC Security and facility operations.

Key Duties and Responsibilities

Facility Operations:

- Manage, prioritize, and delegate facility maintenance work orders for over 60 City facilities.
- Responsible for the assigned maintenance portfolio that includes budget management, contractor selection, health and safety program, and the operation/maintenance of the HVAC, electrical, mechanical, life safety, building automation and security systems as per relevant codes and regulations.
- Oversee the establishment of operating policies and procedures.
- Supervise staff and external contractors to ensure work is completed according to plan, timelines, the Occupational Health & Safety Act, and the Facility Management Health and Safety Program.
- Responsible for the implementing the Facility Management Health & Safety Program including:
- Supporting City staff and external contractors with the development of Work Order Safety Plans prior to initiating any maintenance work.
- Conducting workplace safety audits of City staff and external contractors to ensure compliance with the Occupational Health & Safety Act (OHSA) and the Facility Management Health & Safety Program.




- Conducting monthly Health & Safety review meetings and publishing monthly reports.
- Conducting daily Health & Safety huddles with City CUPE staff.
- Tracking monthly Health & Safety metric to ensure compliance with the Occupational Health & Safety Act and the Facility Management Health & Safety Program.
- Coordinate hazardous waste disposal for identified sites.
- Produce associated compliance and inspection reports as required.

Facility Maintenance Program - Preventive and Demand Maintenance:

- Define service levels for facility maintenance.
- Ensure all facility assets are maintained in accordance with best practices and data while advancing customer service, guiding business process improvements, and driving the modernization of facility maintenance practices.
- Accountable for development and implementation of facility preventive maintenance plans.
- Ensure preventive maintenance work is performed according to the Computerized Maintenance Management System maintenance schedule and work orders.
- Monitor work orders and provide status updates to stakeholders as necessary.
- Assess and evaluate the demand maintenance work order requests and dispatch City staff to the site to evaluate the work required to correct the problem or contact an external contractor(s) to complete the work as needed.




- Manage the Computerized Management Maintenance System Master Data and Schedule.
- Participate in the establishment of external maintenance contracts by developing tender documents and performing tender evaluations.

Technical Support and Training:

- Provide technical support to facilities for electrical, mechanical, life safety and security systems
- Deliver training to stakeholders where necessary (i.e. fire drills, maintenance inspections, etc.)
- Provide technical support within the department in relation to department specific software.
- Provide ongoing training for licensed City trades staff, over 20 external roster contractors and over 35 non-roster contractors on the Facility Management Health & Safety Program - including safety procedures, corporate facility asbestos and confined space programs.
- Develop and maintain fire safety plans for all City facilities.
- Train City staff on the fire evacuation plan for 225 EBC.
- Execute training exercises at 225 EBC as mandated by the Ontario Fire Code.

Duties and Responsibilities Cont'd

Maintenance Capital Projects:

- Manage maintenance capital projects including major building repairs, fire protection systems, security systems, electrical and mechanical building systems.
- Participate in the tendering of maintenance capital projects by managing the development of design specifications, drawings and tender documentation.
- Support the Procurement Evaluation Team in assessing maintenance project bid documents.

Building Automation Systems:

- Manage the Building Automation Systems (BAS) and review problems as they are discovered to determine cause and resolve issues.
- Deliver cost savings in serv

📌 Supervisor Technical Services (Richmond Hill)
🏢 Richmond Hill
📍 Richmond Hill