06 Nov
|
Morson Group
|
Saskatoon
06 Nov
Morson Group
Saskatoon
Role: Specialist, ServiceNow ITAM (BTS)
Location: Saskatoon, SK - 40 hours per week
Duration: December 1, 2026 - November 30, 2027 (12 months)
Job Description
Cameco is seeking a ServiceNow IT Asset Management (ITAM) Specialist to provide technical expertise for the implementation and ongoing development of ServiceNow Software Asset Management Pro (SAM Pro). This role will focus on ensuring the technical configuration is fit for purpose, automating licence management processes, developing workflows and integrations, and providing technical subject matter expertise to the team responsible for managing software licences.
Key Responsibilities
- Design and configure ServiceNow SAM Pro capabilities to support software licence management.
- Develop automation and workflows for licence allocation, reclamation, optimisation, and other lifecycle activities.
- Design and build software catalogue items, approvals, and fulfilment workflows.
- Configure and troubleshoot SAM integrations and software data sources.
- Investigate backend configuration, data, and processing issues when SAM results are not working as expected.
- Support software normalization, reconciliation, and compliance calculations.
- Provide technical SME guidance to team members configuring licences and entitlements.
- Recommend configuration improvements that simplify licence management and reduce manual effort.
- Support testing, deployment, and documentation of new SAM functionality.
Required Skills and Experience
- Minimum 3 years of hands-on experience with ServiceNow SAM Pro, including technical configuration and implementation.
- Experience configuring software models, entitlements, licence metrics, and reconciliation.
- Robust experience with ServiceNow workflows, automation, and catalogue configuration.
- Experience implementing and troubleshooting SAM integrations.
- Ability to investigate and troubleshoot ServiceNow configuration, data, and backend processing issues.
- Strong understanding of software licensing and Software Asset Management practices.
- Ability to act as a technical SME, providing guidance to licence administrators and translating licensing requirements into ServiceNow configuration.
Required Certifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow SAM Professional Certification
📌 Specialist, ServiceNow ITAM (Saskatoon)
🏢 Morson Group
📍 Saskatoon