Drive Fortinet renewals through Salesforce, customer communication, and cybersecurity sales support. This territory-focused position serves commercial and mid-enterprise accounts across Canada.
The Renewal Sales Representative supports every stage of the renewal cycle for FortiGuard and FortiCare licenses. You will guide customers, field sellers, account managers, channel partners, and distributors while coordinating renewal opportunities. The work includes customer engagement, quoting, upselling, and operational follow-through.
Key Responsibilities:
- Manage FortiGuard and FortiCare license renewals
- Generate renewal, re-quoting, and upsell quotes
- Contact customers and partners about upcoming renewals
- Coordinate renewal workflows with internal sales teams
- Maintain renewal inquiries, opportunities, and service levels
Requirements:
- Technical degree in cybersecurity, information technology, or related field
- At least one year of renewals, sales, or operations experience
- Intermediate Salesforce, Excel, Word, and PowerPoint expertise
- Knowledge of cybersecurity products and terminology
- Understanding of B2B channel and direct sales motions
Use cybersecurity knowledge, Salesforce expertise, and customer-focused selling to manage Fortinet renewal opportunities across an assigned Canadian territory.