Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive workplace where your well-being is prioritized and your potential can thrive.

The Role

Position: Technical Solutions Manager (Network Solutions Architect) (Non-Union)

Division: Infrastructure Operations

Manager: Jerry Varghese

Location: Regina, SK

The Technical Solutions Manager (Network Solutions Architect) is responsible for designing, validating, implementing, and transitioning network technologies and services from project delivery into production operations. As part of the Solutions & Architecture function within Network Services, this role works closely with customers, Architecture, Sales, Operations, Security, Compliance, and technology vendors to deliver secure, resilient, scalable network solutions. The successful candidate will combine deep technical expertise with solid customer, vendor, and stakeholder leadership and will also provide senior technical support for complex network escalations when required

The successful candidate will be an integral part of a larger team, providing direct customer support on improving existing infrastructure, new initiatives and projects related to the network services. This is a Non-Union role subject to regular business working conditions, and occasional travel is required.



This role is also expected to evolve as ISM’s business evolves.

_ NOTE : the preferred work location for this position is Regina, Saskatchewan; however, the work location will also be dependent on the location of the successful candidate.

Responsibilities:

- Collaboratively work with stakeholders (Enterprise Architects, Sales, Pre-Sales team, Customers, and Operations) to understand business requirements and develop a detailed solution for network services.
- Maintain detailed documentation to capture and communicate changing requirements and technologies. Produce and deliver technical documents, diagrams, and presentations.
- Provide training & documentation in support of the transition to operations.
- Perform technical research within and outside your expertise domain to optimize existing infrastructure solutions or a net new solution.
- Build detailed network plans for equipment configurations, rollback plans, impact analysis, and business needs. Consult the internal security and compliance teams and provide proactive remediation of security initiatives and compliance.
- Provide technical support for lab (non-production) & production infrastructure
- Respond to and resolve escalations and work with internal stakeholders and vendors on incidents.
- Define long-term vision with minimal known requirements and changing needs.




- Explore customer feedback and analytics to drive product and service improvements.
- Proactively ensure optimal performance of existing infrastructure and drive innovation through automation process improvements to enhance productivity.
- Participate in infrastructure design consulting, vendor engagements, and production implementations while collaborating with various business and technology teams to review requirements and recommend solutions.
- Other duties as assigned

Who You Are

Qualifications:

- Relevant post-secondary education or equivalent training/experience, with 5+ years of experience designing, implementing, and supporting complex network infrastructures.
- Network Architecture Expertise: Strong knowledge of routing, switching, TCP/IP, MPLS, VPRN, NAT, QoS, SD-WAN, cloud networking, and routing protocols.
- Network Security: Experience with firewalls, IPSec, RADIUS, TACACS+, authentication/accounting systems, and enterprise network security practices.
- Data Center and Resiliency: Knowledge and hands-on experience with data center infrastructure, disaster recovery, network management, and backup technologies.
- Multi-Vendor Technologies: Experience working across multiple networking vendors and platforms; knowledge of Palo Alto and Versa SD-WAN is an added advantage.
- Technology Innovation: Proven ability to evaluate and introduce next-generation networking technologies, including developing rapid proofs of concept (POCs) to validate technical and business requirements.
- Transport and Connectivity: Good understanding of WAN/transport technologies, telecommunications circuits, and service providers.
- Certifications and Automation: Relevant technic

📌 Technical Solutions Manager (Regina)
🏢 Kyndryl
📍 Regina