Senior Business Analyst – ACMS Modernization.

St. John's Northwest Newfoundland & Labrador, Canada

- City St. John's Northwest Newfoundland & Labrador
- State/Province Newfoundland and Labrador
- Country Canada

Job Description

Job Description: Senior Business Analyst – ACMS Project (Level 2)

Client: Office of the Chief Information Officer (OCIO), Government of Newfoundland and Labrador

Location: 40 Higgins Line, St. John’s, Newfoundland and Labrador

Work Arrangement: Hybrid – candidates must be available to work in St. John’s, combining onsite and remote work as required

Contract Duration: November 16, 2026 – March 31, 2027, with potential for extension

Project Overview

The Office of the Chief Information Officer (OCIO), Government of Newfoundland and Labrador, is seeking an experienced Senior Business Analyst to support its Apprenticeship & Certification Management System (ACMS) project within the Design & Delivery Branch.

ACMS is an end-to-end modernization initiative for the Apprenticeship and Trades Certification Division (ATCD). The system will support skilled trade workers and occupations throughout the certification lifecycle, including registration, employment and training management, and final certification. It will also provide a self-service online portal for employers, training institutes, apprentices, pre-apprentices, trade qualifiers, journeypersons, power engineers, and blasters.

The project is replacing legacy AIMS system capabilities through an agile release approach. The solution uses .NET Framework 8, a new Oracle database, and APEX reporting, with the next release scheduled for February 2027.





Key Responsibilities

1. 1. Business Analysis and Requirements Gathering

Lead the validation of departmental business processes, business needs, and functional requirements.

Plan, facilitate, conduct, and document requirements-gathering and business-process validation workshops, meetings, and stakeholder interviews.

Develop and document statements of requirements for considered alternatives.

Analyze functional requirements to identify information flows, procedures, decision flows, and business rules.

Validate proposed solution designs from a business perspective.

Identify candidate business processes for redesign, prototype potential solutions, assess trade-offs, and recommend an appropriate course of action.

Identify required modifications to automated business processes.

2. 2. Business Process Analysis and Documentation

Evaluate existing procedures and methods and document relevant database content, data structures, and application subsystems.

Develop data dictionaries and document business and system requirements.

Define and document interfaces between manual and automated operations, application subsystems, external systems, and existing and new systems.

Develop and maintain business process models, workflows, use cases,



user stories, requirements documents, and fit-gap analyses.

Prepare user guides for new and enhanced system functionality.

3. 3. System Integration and Configuration Support

Work with the client and technical teams to support configuration of the new system according to business requirements.

Support the definition and validation of user security settings and access requirements.

Identify and document integration requirements, system interfaces, and dependencies.

Identify reporting needs and support the development of ad hoc or customized reports required by the client.

Collaborate with OCIO teams and departmental stakeholders to ensure the solution meets operational and business needs.

4. 4. Data Migration and Validation

Guide and assist business stakeholders with data cleansing and data conversion activities.

Support data migration by identifying gaps between existing and recent data structures.

Document data migration rules, source-to-target mappings, and data validation requirements.

Work with technical and business teams to validate migrated data and support data quality activities.

5. 5. Testing and Quality Assurance

Establish acceptance test criteria in collaboration with the client.

Develop test cases and scenarios to validate documented business and functional requirements.

Support and execute initial testing activities.

Organize and conduct functional testing of the system.

Identify, document, prioritize, and track defects or bugs.

Collaborate with project team me

📌 Senior Business Analyst – ACMS Modernization. (St. John's)
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📍 St. John's