Become a pivotal player at PheedLoop as an Account Manager in Toronto, ON. Focus on client retention, satisfaction, and account growth for mid-market and enterprise clients. This full-time role places you in charge of 100–200 client accounts, managing relationships through onboarding, support, and strategic planning. You will work closely with product and sales teams to ensure seamless account experiences, proactively identifying risks and opportunities for growth. A keen focus on measurable results will define your success in this role.

Key Responsibilities
• Oversee client relationships end-to-end post-sale
• Conduct regular strategic planning sessions
• Identify upsell opportunities within your accounts
• Ensure effective communication and follow-ups
• Monitor client usage for signs of risk

Requirements:
• 2–5 years in Account Management or Customer Success
• Excellent relationship-building and communication skills
• Solid ownership of tasks and responsibilities
• Ability to manage multiple accounts simultaneously
• Experience in SaaS environments a plus Leverage your expertise in account management to enhance client success with PheedLoop.

📌 Account Manager Role at PheedLoop (Toronto)
🏢 PheedLoop
📍 Toronto