Support Dentalcorp teams from Toronto with Microsoft 365 troubleshooting and responsive service, working onsite Monday through Thursday and remotely Fridays.

As an IT Support Specialist, you will support corporate users and dental practices across a national network. Your work spans Windows devices, Microsoft 365, Teams, identity access, connectivity, and workplace technology. You will provide deskside, remote, service desk, and white-glove executive support.

Key Responsibilities:

- Provide first-point support to corporate users and dental practices
- Troubleshoot Microsoft 365, Windows, VoIP, VPN, wireless, and peripherals
- Stage, image, deploy, maintain, and troubleshoot devices
- Own incidents and requests through resolution and stakeholder communication




- Create documentation, knowledge articles, and support materials

Requirements:

- Five-plus years of corporate deskside and service desk experience
- Experience supporting senior executives and leadership teams
- Hands-on Windows 10/11 and Microsoft 365 experience
- Proficiency with Entra ID, Active Directory, IAM, SSO, and MFA
- Robust troubleshooting across networks, VPNs, wireless, VoIP, and security

Bring customer-first troubleshooting, executive support, and identity access expertise to Dentalcorp’s Toronto Support Centre.

📌 Dentalcorp IT Support Specialist (Toronto)
🏢 Dental Corporation of America (DCA)
📍 Toronto